Keys Were Walking Out the Door
A 450-person headquarters was running on cut keys and a spreadsheet. Every departure meant chasing keys, every contractor meant a temporary copy, and nobody could say who had entered the server room — or when.
The brief: move to credential-based entry without shutting the office down, keep the existing fire egress hardware, and hand the facilities team a system they could manage without calling us weekly.
Phased Floor by Floor, Zero Downtime
Door-by-door survey
Every opening graded for hardware, wiring and egress compliance before a single lock was ordered.
Weekend cutovers
Readers and controllers fitted floor by floor over three weekends — staff arrived Monday to working doors.
Credentials & training
450 badges issued, audit-trail dashboards configured and two facilities admins trained on-site.
One Dashboard Instead of a Key Drawer
Departures are now a two-click deactivation. Contractors get time-boxed codes instead of keys. The server room logs every entry — and the facilities team hasn't called us for a lockout since handover. Related service: Commercial Access Control.